Our commitments

We attach the utmost importance to a number of values with respect to the manufacture of our covers and the relationship with our customers. Discover some of them.

Tailor-made

Our custom covers are manufactured specifically by brand and vehicle model command. For all of us details Count, our covers are like a second skin for seats and banquettes: headrests, custodes, armrests ... are taken into account. Our Saddlers-gabaristes Take action directly on the original seats and regularly update our database; Thus at Bancarel, you will find the custom covers for all new freshly fresh vehicle models.

It does not matter your vehicle, its finish or date of first circulation, (even of the 70s), we will make the custom covers in the fabric of your choice! It should be known that for the seats of a vehicle of the same brand and even model (example the Ford Fiesta), we can have Up to 300 different templates ! That's why, before adding the article to your cart, we ask you some simple questions (such as the date of putting into circulation, the finish, the number of doors ...).

Thanks to our expertise, we know how to identify The good template for the right vehicle. If necessary, our technicians You will contact by phone or email To ask you for more information. A tailor-made set of covers is almost a unique piece!

Proximity

We put a point of being available for our customers. Whether for technical questions, doubts about your vehicle, any advice or any difficulty, we invite you to contact us by phone or email, we answer with pleasure and as soon as possible.

The choice of subjects

Our philosophy is to offer you quality materials and products at the right price. We choose the tissue To guarantee the best longevity of our covers.

We offer you a wide choice of materials and colors.

The materials are comfortable (thick foam) and in accordance with the demands and standards of the world of automobile, heavyweight, leisure vehicles or boating (Frotting tests, UV ...).

Manufacturer quality

We put all our passion and attention to the making of our custom covers. For more than forty years, the quality has been and will remain An obsession at Bancarel.

Before being shipped, our covers and carpets on measures necessarily pass by a rigorous quality control. A team is dedicated and devotes all its energy. If the slightest problem is detected, the item can not be shipped. For us, each custom case must be a quality guarantee. Our covers are compatible Airbags, whatever their type (box, couture wire ...). The seams of our custom covers are easily boring in the event of airbags, this thanks to a device, allowing the opening of the cover.

Tested by the UTAC (control and approval organization) N ° Minutes: 99101130, the Airbag is released without compromising your safety. An installation instructions is well sent with your package. You can also watch our tutorials in video. Custom floor mats include original fasteners.

Customer satisfaction

We put customer satisfaction at the heart of our concerns. For us, each of our customers is unique and we put all our energy for you to satisfy. Our customer service, consisting of experts is at your service from Monday to Friday, from 8:00 to 12:00 and from 13:30 to 18h (except holidays). Our customer service has all the pleasure of answering all your questions, inquire and advise you in your choices. You can also ask for tissue samples.

Do not hesitate to contact us, via different means:

 

  • By phone at 05 65 67 22 11, at the aforementioned service schedule.
  • By e-mail, via the Online contact form, and this, 24/27. We are committed to answering all e-mails within a maximum of 48 hours worked.
  • By chat, (bottom right) when our advisors are available.

Secure payment

We offer you several means of payment. Click here to see all possibilities. For payments by credit card, we guarantee you The greatest security when ordering. We use the solution E-transaction of agricultural credit.

Your bank details are encrypted and transmitted directly via a secure connection to PayBox Services.

PayBox Services uses SSL (128-bit encryption) technology to ensure a secure transaction when paying by credit card. At no time, we have access to your credit card number. PayBox Services acts as a trusted third party.

We guarantee you A purchase without risk and confidently.

SAV

Despite all our best will, a course error can always happen. If it happened, and despite all the care brought to the manufacture of our products, know that we are committed to replace this one as soon as possible And always take the necessary steps to make it happen again.

Seat covers and custom benches are all Warranties 2 years.